Shipping policy

Shipping Policy

Last updated: 27 July 2026

Thank you for shopping with DXBGlow. This Shipping Policy explains how your order is processed and delivered.

Delivery Areas

We currently offer delivery services to locations within the United Arab Emirates.

Delivery availability may vary depending on the delivery address and courier coverage.

Order Processing

After your order is successfully placed, it may be processed and prepared for fulfillment.

Orders may require confirmation before shipment.

Please ensure that your name, phone number, email address, and delivery address are accurate when placing your order.

Delivery Time

For deliveries within the UAE, the estimated delivery time is generally 1–2 business days after the order has been processed and confirmed.

Delivery times are estimates and may vary depending on:

Delivery location
Product availability
Courier operations
Public holidays
Weather conditions
Remote or difficult-to-reach areas
Incorrect or incomplete customer information
Circumstances outside our reasonable control

Remote areas may require additional delivery time and may be subject to additional delivery charges.

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process or otherwise communicated before the order is completed.

Shipping charges may vary depending on the delivery location, order, product, or applicable delivery service.

Order Tracking

Where tracking information is available, it may be provided after the order has been shipped.

Tracking information may take some time to become active after the shipment is processed.

Delivery Attempts

The courier may attempt to contact you using the contact details provided with your order.

Please ensure that you are available to receive your order or provide accurate delivery instructions.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or failure to respond to the courier, additional delivery arrangements or charges may apply where applicable.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

Email: tayyabwork7@gmail.com

Please provide your order number so that we can investigate the delivery status.

Damaged or Incorrect Products

Please inspect your order when you receive it.

If you receive an incorrect, faulty, broken, or damaged product, please contact us as soon as possible and follow the requirements in our Refund & Replacement Policy.

A video or other evidence may be required to assess the issue.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time.

Any changes will be posted on this page with the updated date.

Contact Us

For shipping questions, please contact: