Privacy policy

Privacy Policy

Last updated: 27 July 2026

DXBGlow ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment and transaction information

  • Device and browser information

  • IP address and other technical information

  • Information you provide when contacting our customer support team

We only collect information that is reasonably necessary to operate our business, process orders, provide customer service, and improve your shopping experience.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange delivery of your products

  • Process payments

  • Send order confirmations and delivery updates

  • Provide customer support

  • Process eligible replacement requests

  • Communicate with you regarding your orders

  • Improve our website, products, services, and customer experience

  • Prevent fraud, misuse, and unauthorized transactions

  • Comply with applicable legal and regulatory requirements

Service Providers and Fulfillment Partners

To process and fulfill your order, we may share necessary information with trusted service providers, delivery companies, payment processors, technology providers, and fulfillment partners.

For example, information necessary to fulfill and deliver your order may be shared with our fulfillment and logistics partners.

We only share information reasonably necessary to provide the relevant service or fulfill our business obligations.

Payment Information

Payments may be processed through third-party payment providers. DXBGlow generally does not directly store complete payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Support marketing and advertising activities where applicable

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Marketing Communications

If you provide your contact information or consent to receive marketing communications, we may send you information about products, offers, promotions, or other updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or contacting us.

Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the details below.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases under applicable law. We do not knowingly collect personal information from children for the purpose of independent purchases.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: tayyabwork7@gmail.com

Store: DXBGlow